Terms of service

OVERVIEW

This website is operated by Pro Insulation and Fence. Throughout the site, the terms “we”, “us”, and “our” refer to Pro Insulation and Fence. By accessing, browsing, or purchasing from this website, you agree to be bound by these Terms & Conditions, including all additional policies referenced herein.

These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content. If you do not agree with any part of these Terms, you must not use this website or any services offered through it.

We reserve the right to update, modify, or replace any part of these Terms at any time. It is your responsibility to review this page periodically for changes.

SECTION 1 – WEBSITE ACCESS AND USE

By using this website, you agree that you are responsible for your own conduct and all activities that occur under your account or identity.

You agree not to use this website for any unlawful purpose or in violation of any applicable laws and regulations.

You are prohibited from attempting to interfere with the proper functioning of the website, including but not limited to introducing viruses, malware, or any harmful code.

We reserve the right to restrict or terminate access to the website if we believe that your behavior violates these Terms or is harmful to our business or other users.

SECTION 2 – ELIGIBILITY AND ACCOUNT RESPONSIBILITY

By using this website, you represent that you are at least the age of majority in your jurisdiction, or that you are using the website under the supervision of a parent or legal guardian.

If you create an account or provide personal information, you agree that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account.

SECTION 3 – PRODUCTS AND AVAILABILITY

Pro Insulation and Fence provides outdoor construction and landscaping-related products including fencing systems, fence panels, fence posts, garden trellises, and outdoor planters.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or modify product descriptions and specifications without prior notice.

We strive to display product information accurately; however, we do not guarantee that product descriptions, images, or other content are free from errors, omissions, or inaccuracies.

SECTION 4 – PRICING AND PAYMENT TERMS

All prices displayed on the website are listed in U.S. Dollars (USD).

We reserve the right to modify prices at any time without prior notice. Price changes will not affect orders that have already been confirmed.

Payment must be completed in full before an order is processed and shipped.

We use secure third-party payment processors. We do not store or have access to full credit card details.

We reserve the right to refuse or cancel any order if fraudulent activity or unauthorized payment is suspected.

SECTION 5 – ORDER ACCEPTANCE AND CANCELLATION

All orders placed through our website are considered offers to purchase and are subject to acceptance by us.

We reserve the right, at our sole discretion, to accept or decline any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

If an order is canceled after payment has been processed, a full refund will be issued to the original payment method.

Once an order has entered processing or has been shipped, it cannot be canceled and must follow the return process.

SECTION 6 – SHIPPING AND DELIVERY

All shipping timelines provided on the website are estimates only and are not guaranteed.

Delivery times may be affected by carrier delays, weather conditions, logistics disruptions, or high order volumes.

We are not responsible for delays caused by shipping carriers or external circumstances beyond our control.

For full details regarding shipping rates, processing times, and delivery conditions, please refer to our Shipping Policy.

SECTION 7 – RETURNS AND REFUNDS

Returns and refunds are subject to our Return Policy.

Eligible returns must meet all conditions outlined in the Return Policy, including being unused, uninstalled, and returned in original packaging where applicable.

We reserve the right to reject any return that does not comply with our policy requirements.

Refunds, if approved, will be processed to the original payment method within a reasonable timeframe after inspection of returned items.

SECTION 8 – PRODUCT INSTALLATION AND RESPONSIBILITY

Customers are responsible for proper installation and use of all products purchased from this website.

We are not liable for any damages, injuries, or losses resulting from improper installation, misuse, or failure to follow installation instructions or guidelines.

Professional installation is recommended for fencing systems and structural outdoor materials.

SECTION 9 – ACCURACY OF INFORMATION

We strive to ensure that all information on this website is accurate and up to date.

However, we do not guarantee that all content, including product descriptions, pricing, availability, or other information, is completely accurate, complete, or current at all times.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

SECTION 10 – PROHIBITED ACTIVITIES

You agree not to use the website or its content for any of the following:

Engaging in any unlawful activity
Violating any applicable laws or regulations
Infringing upon intellectual property rights
Uploading or distributing harmful code or malicious software
Attempting unauthorized access to the website or systems
Misusing website content or interfering with normal operation

Violation of these restrictions may result in immediate termination of access.

SECTION 11 – INTELLECTUAL PROPERTY RIGHTS

All content on this website, including but not limited to text, graphics, logos, product images, and design elements, is the property of Pro Insulation and Fence or its content suppliers.

This content is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent from us.

SECTION 12 – THIRD-PARTY SERVICES

Our website may include links or access to third-party services, including payment processors, shipping carriers, or external websites.

We are not responsible for examining or evaluating the content or accuracy of third-party services and do not guarantee their performance or reliability.

Any interactions with third-party services are solely between you and the third party.

SECTION 13 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Pro Insulation and Fence shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of our website or products.

We do not guarantee that the website will operate without interruption, errors, or security issues at all times.

Your use of the website and products is at your own risk.

SECTION 14 – PRIVACY POLICY REFERENCE

Your personal information is handled in accordance with our Privacy Policy.

By using this website, you consent to the collection and use of your information as described in that policy.

SECTION 15 – TERMINATION OF USE

We reserve the right to terminate or suspend access to our website or services at any time, without notice, if we determine that you have violated these Terms or engaged in harmful behavior.

SECTION 16 – GOVERNING LAW

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of Texas, United States.

Any disputes arising from these Terms shall be resolved under applicable Texas jurisdiction.

SECTION 17 – CONTACT INFORMATION

Pro Insulation and Fence
Website: proinsulationandfence.com
Email: info@proinsulationandfence.com
Address: 5142 Lake Shore Dr, Wichita Falls, TX 76310-3704, United States
Phone: +1 (940) 882-9476